Installation and Maintenance

Fast Deployment

Factory preprograming makes deployment and maintenance simple.

It may require a longer lead time to assess the ETO request, but enables shorter on-site commissioning time as devices are preprogrammed.

Ordering follows the standard ETO process. The system engineer sends an Interact Hospitality ETO request with attached files to the Dynalite International Order Desk at dynalite.sales@signify.com to start the ETO process.

The commissioning engineer sends the following files to Dynalite:

  • Mockup room sign-off sheet (release for manufacturing) courtesy copy[1]

  • Hotel job file

  • Device hex files

  • Room profile Hardware BOQ[2]

  • User Interface labeling artwork[2]

  • Notional energy load sign-off sheet

  • Room IP address table

  • Floor Gateway IP address table

  • Site private key text file (must be kept secure)

Preconfigured products are issued a unique 12NC (ordering code). 12NCs are raised by the factory based on the BOQ and project requirements.

The factory preprograms all floor gateways and room devices (controllers, dry contact inputs, sensors, user interfaces) and ships the finished products to the job site.

On-site programming

This may have a shorter lead time as devices are ordered directly from Dynalite, with longer on-site commissioning time as devices are not preprogrammed.

Ordering follows the standard Dynalite product ordering process. The commissioning engineer programs devices on-site using the hotel job file master configuration and saves the configuration to each device.

  • DDRC-GRMS-E - Box numbers and gateway mapping are set by DIP switches.

  • Antumbra multiconfiguration - Initial box number set by SB, then configuration selected by DIP switches.

  • Other room devices - Box numbers set by SB.

Maintenance & Replacement

Automatic system health monitoring provides instant alerts and notification of any issues, enabling quick response and proactive maintenance. Replacement devices are easily programmed from the room configuration, or set by DIP switches on the device.

Although devices have an extremely low failure rate, we recommended that clients add additional spare devices (1-10%) to their initial order. This provides them with readily available spares to cover accidental damage.

For technical support, see Support & Resources


1. Release for Manufacturing document is to verify the agreement between Sales and the Customer.
2. Hardware BOQ (SAP) and User Interface artwork (via online configurator) follows existing process.