Handover

Requests that the customer’s IT team configures HTTPS access to the Multiroom Dashboard by installing a TLS certificate (cannot be used without).

Ensures preprogrammed rooms are connected to our server, loaded onto the Dashboard, and made ready for use.

Checks System Manager and Dashboard functionality.

Tests integration functionality.

Documents the as-built system (functionality list, single-line drawings, as-installed drawings from electrical contractor).

Delivers training (how to use the Dashboard, user management, emergency lighting testing).

Provides reference and support information.

Receives customer handover sign-off.

Confirms services, warranties, and maintenance agreements are in effect.