Multiroom System Manager Features

Occupancy

Feature Name	Description	Required Devices
Real-Time Occupancy	Determines occupancy of the entire guestroom or suite using sensors and door state (open/closed).	Motion Sensors (DUS360, DUS90, or DUS30) positioned where a guest may dwell. Mag switch on door, or door lock integration.
Guest Well-Being	Indicates that the room has remained occupied but no motion has been detected for the minimum elapsed time. Default = 24 hours.	Motion sensors and DDRC-GRMS-E with Motion Detected Counts metric.
Key Drop Occupancy	Determines occupancy of the room when a keycard is inserted/removed.	Card drop device; dry contact input (on load controller or DLLI8I8O).
Power Outlet Control	Turns off some outlets when room is unoccupied.	20 Amp relay on load controller.
Resume Guest Preferences	Resumes guest settings when changing from unoccupied to guest occupied.	DDRC-GRMS-E with STR Template Library.
Preset Scenes	Automatically recalls a lighting scene or sequence when the room changes between unoccupied and guest/staff occupied.	Occupancy sensors; door mag switch or door lock integration; time of day.

Feature Name

Description

Required Devices

Real-Time Occupancy

Determines occupancy of the entire guestroom or suite using sensors and door state (open/closed).

Motion Sensors (DUS360, DUS90, or DUS30) positioned where a guest may dwell.
Mag switch on door, or door lock integration.

Guest Well-Being

Indicates that the room has remained occupied but no motion has been detected for the minimum elapsed time. Default = 24 hours.

Motion sensors and DDRC-GRMS-E with Motion Detected Counts metric.

Key Drop Occupancy

Determines occupancy of the room when a keycard is inserted/removed.

Card drop device; dry contact input (on load controller or DLLI8I8O).

Power Outlet Control

Turns off some outlets when room is unoccupied.

20 Amp relay on load controller.

Resume Guest Preferences

Resumes guest settings when changing from unoccupied to guest occupied.

DDRC-GRMS-E with STR Template Library.

Preset Scenes

Automatically recalls a lighting scene or sequence when the room changes between unoccupied and guest/staff occupied.

Occupancy sensors; door mag switch or door lock integration; time of day.

Room Status

Feature Name	Description	Required Devices
Do Not Disturb/Privacy	Requests that hotel staff refrain from entering the room.	DDRC-GRMS-E with STR Template Library and user interface with DND/Privacy button.
Make Up Room/Maid Service	Requests a room service attendant to clean the room.	DDRC-GRMS-E with STR Template Library and user interface with MUR/Maid Service button.
Laundry Pickup/Valet Service	Requests that hotel staff pick up laundry to be cleaned.	DDRC-GRMS-E with STR Template Library and user interface with LPU/Valet Service button.
Service Pickup Request	Requests that hotel staff come to remove unwanted service items.	DDRC-GRMS-E with STR Template Library and user interface with Service button.
Corridor Panel Indicator	Indicates DND/MUR room status to staff outside the room.	DDRC-GRMS-E with STR Template Library; network panel or third-party indicator panel in corridor; dry contact outputs or feed-through relays.
Room Safe Status	Indicates to staff the status of the room safe.	Guestroom safe with dry contact output indicating status.
Balcony Door Status	Indicates that balcony door is open.	Dry contact input to HVAC direct or DDRC-GRMS-E input (logical channel level message).

Feature Name

Description

Required Devices

Do Not Disturb/Privacy

Requests that hotel staff refrain from entering the room.

DDRC-GRMS-E with STR Template Library and user interface with DND/Privacy button.

Make Up Room/Maid Service

Requests a room service attendant to clean the room.

DDRC-GRMS-E with STR Template Library and user interface with MUR/Maid Service button.

Laundry Pickup/Valet Service

Requests that hotel staff pick up laundry to be cleaned.

DDRC-GRMS-E with STR Template Library and user interface with LPU/Valet Service button.

Service Pickup Request

Requests that hotel staff come to remove unwanted service items.

DDRC-GRMS-E with STR Template Library and user interface with Service button.

Corridor Panel Indicator

Indicates DND/MUR room status to staff outside the room.

DDRC-GRMS-E with STR Template Library; network panel or third-party indicator panel in corridor; dry contact outputs or feed-through relays.

Room Safe Status

Indicates to staff the status of the room safe.

Guestroom safe with dry contact output indicating status.

Balcony Door Status

Indicates that balcony door is open.

Dry contact input to HVAC direct or DDRC-GRMS-E input (logical channel level message).

HVAC

Feature Name	Description	Required Devices
Switched HVAC Control	Isolates power to HVAC unit when room is unoccupied.	20 Amp relay on load controller.
Fan Coil Unit HVAC Control	Full control of HVAC fan coil unit via fan coil unit controller (FCUC).	DDRC-GRMS-E; FCUC; AntumbraDisplay for thermostat.
VRV & VRF HVAC Control	Full control of VRV & VRF style HVAC multiroom units via BACnet or integrated via CoolMaster.	PDDEG-S; Access via LAN to the BACnet IP network or PDEG with CoolMaster gateway; thermostats or AntumbraDisplay; external air temperature reading.
PTAC/VTAC HVAC Control	Full control of VTAC or PTAC style HVAC systems. (Currently not available).	PTAC/VTAC interface (Currently not available).
CoolMaster HVAC Control	Full control of HVAC system via CoolMaster gateways and thermostats.	PDEG and CoolMaster gateway; CoolMaster thermostat.
Humidity Sensing	Measurement and reporting of humidity in guestrooms.	Humidity sensor
Guest-Selectable Fan Speed	Guest can adjust HVAC fan speed.	3-, 5-, or 10-speed fan and user interface buttons.
Temperature Aggregation	Measurement of temperature from various points in the guestroom depending on time of day.	AntumbraButton/AntumbraDisplay temperature sensors in room.
Energy Holdover (Balcony/Window Monitoring)	Pause HVAC system when a window or balcony door is left open.	DDRC-GRMS-E with STR Template Library; mag switch on window/balcony door; dry contact input.
Green Mode	Guest-initiated automation of HVAC settings to optimize energy savings.	AntumbraDisplay as thermostat.

Feature Name

Description

Required Devices

Switched HVAC Control

Isolates power to HVAC unit when room is unoccupied.

20 Amp relay on load controller.

Fan Coil Unit HVAC Control

Full control of HVAC fan coil unit via fan coil unit controller (FCUC).

DDRC-GRMS-E; FCUC; AntumbraDisplay for thermostat.

VRV & VRF HVAC Control

Full control of VRV & VRF style HVAC multiroom units via BACnet or integrated via CoolMaster.

PDDEG-S; Access via LAN to the BACnet IP network or PDEG with CoolMaster gateway; thermostats or AntumbraDisplay; external air temperature reading.

PTAC/VTAC HVAC Control

Full control of VTAC or PTAC style HVAC systems. (Currently not available).

PTAC/VTAC interface (Currently not available).

CoolMaster HVAC Control

Full control of HVAC system via CoolMaster gateways and thermostats.

PDEG and CoolMaster gateway; CoolMaster thermostat.

Humidity Sensing

Measurement and reporting of humidity in guestrooms.

Humidity sensor

Guest-Selectable Fan Speed

Guest can adjust HVAC fan speed.

3-, 5-, or 10-speed fan and user interface buttons.

Temperature Aggregation

Measurement of temperature from various points in the guestroom depending on time of day.

AntumbraButton/AntumbraDisplay temperature sensors in room.

Energy Holdover (Balcony/Window Monitoring)

Pause HVAC system when a window or balcony door is left open.

DDRC-GRMS-E with STR Template Library; mag switch on window/balcony door; dry contact input.

Green Mode

Guest-initiated automation of HVAC settings to optimize energy savings.

AntumbraDisplay as thermostat.

Customization

Feature Name	Description	Required Devices
VIP Mode	Disables automation for a guest for the duration of their stay.	DDRC-GRMS-E with STR Template Library.
Environmental Sensing	The system can detect a range of different environmental conditions such as water leak, humidity, filter dirty, drip tray, soil moisture, etc.	Project-specific environmental sensor or dry contact input.
Interconnected Rooms	Adjoining rooms can be dynamically interconnected from the dashboard to share a doorbell, occupancy, and room status.	Doorbell

Feature Name

Description

Required Devices

VIP Mode

Disables automation for a guest for the duration of their stay.

DDRC-GRMS-E with STR Template Library.

Environmental Sensing

The system can detect a range of different environmental conditions such as water leak, humidity, filter dirty, drip tray, soil moisture, etc.

Project-specific environmental sensor or dry contact input.

Interconnected Rooms

Adjoining rooms can be dynamically interconnected from the dashboard to share a doorbell, occupancy, and room status.

Doorbell

Mechanical Integration

Feature Name	Description	Required Devices
Motorized Window Coverings (Direct)	Control of hardwired motorized window coverings that have 3 wires: Hot Up, Hot Down, Neutral.	Window covering motors (eg. Somfy); Double throw relays (DDRC-GRMS-E or DDRC810DT).
Motorized Window Coverings (RS-485)	Control of hardwired motorized window coverings that have an RS-485 bus.	Window covering motors (e.g. Somfy); DDNG485.
AV Control	Control of AV equipment via RS-232 commands.	DDNG232
Ceiling Fan Control	Control of hardwired ceiling fans.	DDRC-GRMS-E; DDMC802 with fan module (DGFM102) or 1-10V module (DGBM200).

Feature Name

Description

Required Devices

Motorized Window Coverings (Direct)

Control of hardwired motorized window coverings that have 3 wires: Hot Up, Hot Down, Neutral.

Window covering motors (eg. Somfy); Double throw relays (DDRC-GRMS-E or DDRC810DT).

Motorized Window Coverings (RS-485)

Control of hardwired motorized window coverings that have an RS-485 bus.

Window covering motors (e.g. Somfy); DDNG485.

AV Control

Control of AV equipment via RS-232 commands.

DDNG232

Ceiling Fan Control

Control of hardwired ceiling fans.

DDRC-GRMS-E; DDMC802 with fan module (DGFM102) or 1-10V module (DGBM200).

Digital Integration

Feature Name	Description	Required Devices
Guestroom App	Enables guest to control room features from handheld device.	Hotel Integration API; custom app.
PMS Integration	Control of checked-in/out room state and guest language.	PMS integration via FIAS interface.
BMS Integration	Control temperature and fan over an integrated HVAC system.	PDDEG-S with BACnet license; LAN access to the BACnet IP network; manufacturer thermostats or PADPA.
Access Control Integration	Control and notify room access by staff or guest.	Integrated access control (door lock) system.

Feature Name

Description

Required Devices

Guestroom App

Enables guest to control room features from handheld device.

Hotel Integration API; custom app.

PMS Integration

Control of checked-in/out room state and guest language.

PMS integration via FIAS interface.

BMS Integration

Control temperature and fan over an integrated HVAC system.

PDDEG-S with BACnet license; LAN access to the BACnet IP network; manufacturer thermostats or PADPA.

Access Control Integration

Control and notify room access by staff or guest.

Integrated access control (door lock) system.

Lighting

Feature Name	Description	Required Devices
Scene Control	Set lighting levels in an area with preset scenes, and ramp lighting levels of dimmable lights.	DDRC-GRMS-E and/or expansion controller.
Switching Control	Switch lights on or off.	DDRC-GRMS-E and/or expansion controller.
Color Control	Adjust color of specific lights and/or run dynamic lighting transitions.	DDRC-GRMS-E and/or expansion controller.
Wake-Up Lighting	A dynamic light intensity and color temperature show triggered by the wake-up time setting.	Tunable white luminaires; AntumbraDisplay with Wake-Up Lighting task; PMS integration.
AntiStumble Nightlights	Create a lit pathway to the bathroom at night when leaving and returning to bed.	AntiStumble sensors at bedside left and bedside right; bathroom sensor; nightlights.
Scheduling	View and manage daily routines, plan an exception, or manually override for an impromptu event.	PDDEG-S

Feature Name

Description

Required Devices

Scene Control

Set lighting levels in an area with preset scenes, and ramp lighting levels of dimmable lights.

DDRC-GRMS-E and/or expansion controller.

Switching Control

Switch lights on or off.

DDRC-GRMS-E and/or expansion controller.

Color Control

Adjust color of specific lights and/or run dynamic lighting transitions.

DDRC-GRMS-E and/or expansion controller.

Wake-Up Lighting

A dynamic light intensity and color temperature show triggered by the wake-up time setting.

Tunable white luminaires; AntumbraDisplay with Wake-Up Lighting task; PMS integration.

AntiStumble Nightlights

Create a lit pathway to the bathroom at night when leaving and returning to bed.

AntiStumble sensors at bedside left and bedside right; bathroom sensor; nightlights.

Scheduling

View and manage daily routines, plan an exception, or manually override for an impromptu event.

PDDEG-S

User Interfaces

Feature Name	Description	Required Devices
Multiple Language Support	When a guest checks in, we are able receive a guest language preference, via FIAS or from the dashboard, and set AntumbraDisplay panels accordingly.	PMS integration; AntumbraDisplay with available guest languages.
Button Engraving	Buttons can be engraved with custom text, icons, and braille for intuitive guest operation.	Online configurator used to order user interface panels.
In-Room Wake-Up Alarm Settings	Enables the guest to set/cancel/snooze the wake-up alarm.	AntumbraDisplay with Wake-Up Alarm task; PMS integration.
Device Multiconfiguration	Enables a panel to replace any other panel by matching the DIP switch settings.	Dynalite Application Communication Module (DACM).

Feature Name

Description

Required Devices

Multiple Language Support

When a guest checks in, we are able receive a guest language preference, via FIAS or from the dashboard, and set AntumbraDisplay panels accordingly.

PMS integration; AntumbraDisplay with available guest languages.

Button Engraving

Buttons can be engraved with custom text, icons, and braille for intuitive guest operation.

Online configurator used to order user interface panels.

In-Room Wake-Up Alarm Settings

Enables the guest to set/cancel/snooze the wake-up alarm.

AntumbraDisplay with Wake-Up Alarm task; PMS integration.

Device Multiconfiguration

Enables a panel to replace any other panel by matching the DIP switch settings.

Dynalite Application Communication Module (DACM).

Alerts & Health

Feature Name	Description	Required Devices
Device Status	Indicates if there are any offline devices in a room.	Dashboard > Room View > Alerts & Health
Connection Status	Status of network connections and integrated system connections.	Dashboard > System Status
Alerts	Shows an indicator on the dashboard and can send notifications when room conditions are outside of specified parameters.	Dashboard; SMTP server for email notification.
Floor plans	Provides a floor plan view on a room’s Monitor & Control page displaying an icon for each controllable service: lighting, HVAC, drapery, and doors. The floor plan also shows a view of the approximate location of light fixtures and sensors, with a selection filter.	Room profile configured with floor plan drawing and associated room devices and services.

Feature Name

Description

Required Devices

Device Status

Indicates if there are any offline devices in a room.

Dashboard > Room View > Alerts & Health

Connection Status

Status of network connections and integrated system connections.

Dashboard > System Status

Alerts

Shows an indicator on the dashboard and can send notifications when room conditions are outside of specified parameters.

Dashboard; SMTP server for email notification.

Floor plans

Provides a floor plan view on a room’s Monitor & Control page displaying an icon for each controllable service: lighting, HVAC, drapery, and doors. The floor plan also shows a view of the approximate location of light fixtures and sensors, with a selection filter.

Room profile configured with floor plan drawing and associated room devices and services.

Features for Guests

Multiroom System Manager is designed to meet the challenges of the modern-day hotel guest. It provides guests with effortless control while reducing technological complexity.

Multiroom System Manager helps you to deliver a seamless guest experience by providing direct control of room services including HVAC, curtains, room status requests, lighting scenes, AV devices, and wellness features in the guestroom.

Bio-adaptive lighting provides different levels of light intensity and color temperatures at different times of the day to support well-being, helping to energize guests in the morning and ensure a good night’s sleep by supporting the body’s natural circadian rhythm.

The Hotel Integration API enables you to integrate room control into your hotel app, empowering guests to change conditions in their room from their phone or tablet and personalise the lighting to suit their mood or activities.

Multiroom System Manager provides custom-tailored branding, feel, and functionality with unique guestroom designs and guest-friendly user interfaces.

Connected LED lighting and occupancy sensors deliver energy-efficient, mood-enhancing lighting scenes from the lobby, restaurants, and ballroom to the guestrooms. The system integrates seamlessly with hotel management systems, delivering efficiency and simplicity of operation. For guests, it provides a comfortable, intuitive experience - no more keycard drops, just beautiful welcome scenes to greet them as soon as the door opens.

Sensors and integrations with third-party systems enable various guestroom automation features. The system knows if a guest or an employee has opened the door to the room, and responds with appropriate lighting and climate settings. Occupancy sensors or the guest can control the lights in the bedroom or bathroom. AntiStumble sensors detect a guest getting out of bed at night and create a softly lit pathway to the bathroom. Other sensors detect if a balcony door is opened, so the climate control can switch off. These are just a few typical guestroom scenarios managed by the system.

Features for Hotel Operators

Interact includes the following features for the hotel operator:

A modular approach to guestroom design providing security, redundancy, and distributed independent functionality.
Operational visibility improving guest experience, staff efficiency, and energy savings.
An integrated system allowing room status, lighting, temperature, shading, and hotel management systems to seamlessly interact, improving efficiency and simplicity of operation while reducing technological complexity.
A branded approach allows a custom-tailored brand look, feel, and functionality for unique guestroom experiences through interior design and guest-friendly user interfaces.
A scalable and distributed platform enables affordable deployment for any size hotel. The architecture supports the addition of new in-room or back-of-house features over the life of the guestroom, as well as refreshes or updates to rooms without heavy renovation cycles or rewiring.
An internationally deployable system with full hospitality capability (guestrooms, lobbies/ public spaces, dining, façades, parking, back of house, etc.) backed by our international support network.

Features for Operations Staff

Multiroom System Manager delivers real-time operational transparency across your entire property, enabling the hotel to provide enhanced guest experiences while saving energy and improving staff efficiency. It provides energy-efficient, mood-enhancing lighting everywhere from the lobby to restaurants, ballrooms, and guestrooms.

Automate energy savings by turning down systems when rooms are unoccupied, setting heating or air conditioning to pause when a balcony door or window is open, and letting guests instantly set room status requests and personalise the room’s environment.

The intuitive Multiroom Dashboard provides real-time visibility of your property’s infrastructure, making it easy to streamline operations and improve guest services.

Permissions for Dashboard users and and API clients are easily configured from within the Dashboard itself.

The Dashboard also gives your management team visibility of guestroom status (including Do Not Disturb, Make Up Room and Laundry Pickup/Service requests, active lighting scenes, temperature settings, and humidity levels).

You can optimise task allocation, staff prioritisation, and staff movement to improve service delivery for guests.

By maximising the effectiveness and efficiency of staff, significant cost savings are achieved.

Features for Maintenance Staff

Multiroom System Manager’s open API integrates with a variety of hotel systems, so that real-time data can be fed into everything from housekeeping to engineering systems, helping to make hotel operations more efficient.

Engineering and facilities systems can use real-time data from the API’s guestroom control and room/system alert features to notify staff when events and exceptions require their attention across the hotel.

The dashboard’s detailed room view indicates when room conditions are outside of specified parameters, or if there are any offline devices in a room. The dashboard’s system status summary provides an overview of network connections and integrated system connections.

Notifications can be automatically sent to appropriate staff members for any room or system alert.

Features for IT Staff

The Multiroom System Manager offering includes:

A detailed IT, Network & Integrations Guide and checklist.
End-to-end (room-to-server) TLS network encryption.
Continuous software updates with new features and improvements.
Unlimited users (staff members).
Unlimited client installations / PC locations.
IT support for single sign-on via LDAP/S (Active Directory) and email.
Notifications (SMTP required) for user management and room alerts.
Certified integrations with third-party property management, access control, housekeeping, and operational hotel systems ensure the quality and stability of our systems on customer sites.
A rich ecosystem of partner integrations via our API.