Server Requirements

For best performance, we recommend using physical servers running Windows Server 2016/2019/2022. If you prefer, our system can be installed onto a Windows Server VM such as Hyper V. The database server may be on the same or another machine.

For large sites we recommend using separate System Manager and database machines, with the MSSQL database option.
Standard
(1-500 rooms)
Large
(500-1500 rooms)

Processor

2.7+ GHz, 8+ cores

Processor

2.7+ GHz, 16+ cores

Memory

32 GB

Memory

32 GB for SM + 32 GB for Database

Hard Disk

1 TB

Hard Disk

2 TB

For custom 1500+ room projects, please contact us to discuss system requirements.

Dependencies

When we install the applications, they will include:

  • Microsoft SQL Express

  • PostgreSQL

  • Microsoft .NET Framework

Licenses

Where required, all licenses except the platform OS are included as part of your Multiroom System Manager license subscription.

Remote Support

To assist with setup and remote troubleshooting, we request secure remote access such as a VPN and Remote Desktop or TeamViewer.