Multiroom System Manager API

Local server domains are configured during installation. API access will use a base URL such as https://api.myhotel.com/integration/api/v1/…​

A room represents a guestroom, suite, or public space, and is a physically unique space within a venue.

Any attribute addressed at the room level will be applied to the full space, no matter how many sub-rooms or zones there may be in a large suite.

Attributes include check-in/check-out status, occupancy, room temperature, wake-up alarms, and guest requests such as Do Not Disturb, Make Up Room, and Pick Up Laundry.

Zones represent areas or sub-rooms within a guestroom or suite. For standard room types, a single zone typically represents the entire space. For suites and larger rooms, separate zones typically represent different physical spaces such as lounge, bedroom, and other areas.

Zones act as containers for the controllable services and readable sensor data located within them.

Services are the controllable elements within a zone. For example, a typical bedroom might offer lighting, HVAC, and motorised curtains.

Scenes are predefined groups and configurations of lights. For example, a Bright scene might set all lights in a zone to full brightness, while a Relax scene might dim some lights while turning off or ignoring others.

In addition to zone-wide lighting scenes, you can directly control the light intensity and correlated color temperature (CCT) of individual luminaires.

The DyNet protocol connects System Manager, via the floor gateways, to each room’s control system.

The FIAS protocol connects System Manager to the Building/Property Management System (BMS/PMS).

System Manager uses a secure WebSocket feed to report all control system events in real time, and to generate alerts when certain room or system parameters breach preconfigured thresholds.

Permissions to view specific event and alert types are configured for each integration account when the account is created in the Hospitality Dashboard.