Lamp Manager

System Manager can accurately track and report lamp run time, ballast performance, and failures within a particular area or zone to improve operational efficiency and reduce maintenance costs.

The Lamp Manager page includes the area tree and floor plan for each floor, and the lamp maintenance controls on the right.

sm lamp manager

Lamp Maintenance Controls

Tick the Show for selected plan only checkbox to limit the failures/alerts lists to the current plan, or untick to list all current alerts on the system.

DALI Ballast Failures

This section lists all failed DALI ballasts.

sm lamp ballast failures
DALI ballast failures are discovered by System Manager’s automated polling.
You can specify the polling period in the System Manager Configuration Tool > Site Settings > System Settings > Polling.

Select a ballast from the list to view its location on the floor plan. You can then include the exact location with the maintenance request to replace the ballast.

Identifying Replacement Ballasts

After physical replacements are completed, System Manager must remove any old ballasts and add the new ballasts to the system. The DALI Ballast Replacement Wizard assists with identifying and locating the replacements.

Silent (auto) enumeration/replacement

When replacing a single faulty ballast (with no other currently failed ballasts on the system) Philips Dynalite DALI-2 controllers can be configured to automatically identify and enumerate the replacement ballast without manual intervention.

Refer to the Signal Dimmers Commissioning Guide for more information.

New DALI ballasts come with a random DALI address. When replacing multiple ballasts at the same time, use the wizard to flash each affected control channel on and off and correctly identify each new ballast as described below.

It is best to follow the procedure below from the same room as the replaced ballasts, or while in contact with someone who can visually confirm that they are working correctly.

To launch the wizard, first select a ballast from the list, then:

  • Click Replace DALI ballasts to replace all faulty ballasts in the list.

    OR

  • Select the ballast(s) from the list or floor plan (Hold down Ctrl and click to select multiple ballasts), and then click Replace X selected ballast(s).

In the wizard, you can click each channel’s sm icon floor plan floor plan icon to view its location on the plan.

  1. Select ballasts to replace:

    • Confirm that all ballasts on the list have been replaced.

    • Tick each row’s Replace checkbox.

    • Click Next to discover the new ballasts.

      sm dali replacement wizard 1

  2. Configure ballast - For each row:

    • Select the first ballast from the Physical Channel dropdown, then tick the Flash checkbox to flash the ballast on and off.

    • If the wrong lamp flashes, select the next ballast from the dropdown, repeating until the correct lamp is flashing.

    • Untick Flash.

    • When all new ballasts are correctly assigned, click Finish to close the wizard.

      sm dali replacement wizard 2

  3. Back in the Lamp Manager, click DALI Ballast Failures > Request DALI ballast status to refresh the list.

If any new ballasts appear in the list without replacing the faulty ballasts, it is likely that maintenance have replaced the wrong ballast or accidentally disconnected a working ballast. Send a request to rectify the problem.

Emergency Failures

If there is an emergency ballast failure after the emergency test is run, those ballasts are displayed under Emergency Failures.

Select the ballast(s) in the list or on the floor plan and click Replace DALI ballasts. You can replace and retest the DALI emergency ballasts by clicking Retest.

SM automatically adds the replacement ballast to the same group as the old emergency ballast and saves the Emergency Ballast Properties to the new ballast as part of the replacement process.

DALI lamp failures

Select the failed lamp(s) and click Replace x selected lamps to launch the *Lamp Replacement Wizard. Follow the prompts to guide you through the replacement process.

Lamp Life/Runtime

Lamp life is a measure of lamp performance, and is measured as a countdown in hours of each lamp’s burning time against its expected lifespan.

The lamp life value is used by System Manager for end-of-life lamp alerts, and as the initial life (hours) in the lamp replacement window.

Resetting Lamp Runtime

The remaining lamp life for a fixture is displayed on the System Manager floor plan tooltip when you hover the mouse over the lamp fixtures. This information enables you to schedule timely lamp replacements and ensure reliable lighting performance.

If a fixture contains lamps that are reaching their expected end of life, then a message is displayed in orange:

sm lamp life warning tooltip

If the lamp has passed its end of life, a message is displayed in red:

sm lamp life expired tooltip

Once the lamp has been replaced, click Remaining Life > Change on the tooltip to open the Change Lamp Runtime dialog, then Reset the Remaining (hours) counter, then Ok to close the dialog.

sm lamp life runtime dialog
Bulk Lamp Replacement

  1. Select multiple lamps to view in the Change Lamp Runtime dialog:

    • Floor plan tooltip - Hold down Ctrl and click on multiple lamp icons on the floor plan, then click Remaining Life > Change
      OR

    • Lamp Life list - Click Replace all lamps, or select the applicable lamp(s) from the list and click Replace x lamps.

  2. Click Reset All to reset runtimes for the full selection at once, then Ok to close the dialog.

Reports

This section creates a timestamped PDF report with a list and floor plan locations of device, ballast, and lamp faults.

sm lamp manager reports

  1. Configure which Fault Type(s) to include.

  2. Click Create Lighting Fault Report and follow the prompts to save and view the generated PDF.